Skip to content
Appliance Error Codes

Error Code E5 on Toshiba AW-DUK1300KS Washer | Causes & Fix

Error E5 on Toshiba : Water fill fault — machine did not reach the required water level. Follow the troubleshooting steps below to diagnose and fix this washer issue. ## What Error Code E5 Means on a Toshiba AW-DUK1300KS E5 indicates the washer failed to fill to the required water level within the allowed fill time. Toshiba AW-series washers monitor water level via a pressure switch. If the pressure switch does not confirm the target level within the fill timeout, E5 is raised. The inlet solenoid valve on Toshiba AW-series washers is a normally-closed valve that opens when the PCB energises the solenoid coil. A failed solenoid winding (open circuit) means the valve cannot open at all. The pressure switch hose is a small silicone tube connecting the outer tub air chamber to the pressure switch — if this hose develops a small hole or becomes disconnected, air pressure cannot reach the switch and the board cannot detect water level, causing E5 even when the tub is physically filling. Blowing through the pressure switch hose while listening for click changes in the pressure switch is a quick way to confirm hose integrity. ## Symptoms - E5 on the display panel

  • Cycle paused or halted mid-programme
  • Drum not rotating or water not draining/filling as expected ## Common Causes - Water supply tap closed or water pressure too low (<50 kPa)
  • Inlet water supply hose kinked or blocked
  • Inlet valve solenoid failed (OL winding)
  • Pressure switch hose blocked or kinked
  • Pressure switch diaphragm stuck ## Tools You May Need - digital multimeter
  • adjustable wrench
  • small pick tool (for mesh screen) ## Step-by-Step Repair Guide | Step | Action | Result | |------|--------|--------| | 1 | Check the water supply tap is fully open and supply pressure is at least 50 kPa (0.5 bar). | Water supply confirmed. | | 2 | Inspect the inlet hose for kinks. Remove and clean the inlet hose mesh screen filter at the machine connection point. | Hose and screen filter cleared. | | 3 | Unplug the washer. Disconnect the inlet valve harness and measure solenoid coil resistance — expected 3,500–5,000 Ω. OL indicates a failed solenoid. | Inlet valve resistance measured. | | 4 | With the machine unplugged, disconnect the pressure switch hose and blow through it to clear any blockage. | Pressure hose cleared. | | 5 | Restore power and run a full wash programme. Confirm E5 does not recur. | E5 cleared. | ## Safety Precautions Turn off the water supply tap before disconnecting any hoses. Have a towel ready — residual water will drain from the inlet hose. Unplug the washer before testing the inlet valve solenoid. ## When to Call a Technician Contact a Toshiba authorised service technician if: the fault persists after replacing the identified component; if PCB-level or refrigerant-circuit work is required; or if you are not comfortable working with electrical components. ## Frequently Asked Questions ### Is it safe to keep using my Toshiba with error E5? If error E5 does not indicate an immediate safety hazard such as a gas leak, electrical short, or water flooding, you can continue limited use while monitoring the appliance. However, running the washer with an active error code increases the risk of further damage. Address the underlying issue as soon as possible. For high-severity errors, disconnect the appliance and contact a qualified technician. ### How much does it cost to fix error E5 on a Toshiba ? Repair costs for error E5 on the Toshiba washer depend on the root cause. DIY fixes such as cleaning filters, resetting the unit, or reconnecting loose wires cost nothing beyond basic tools. If a component replacement is needed, parts and labor from a certified technician are the main expenses. Contact a Toshiba-authorized service provider for an accurate estimate based on your specific situation. ### What does error code E5 mean on a Toshiba washer? Error code E5 on Toshiba washer models indicates Water fill fault — machine did not reach the required water level. This error is detected by the appliance’s internal diagnostic system and displayed to alert the user that attention is needed. Refer to the troubleshooting steps above for guidance on resolving this issue. ### Is it safe to keep using my Toshiba with error E5? If error E5 does not indicate an immediate safety hazard such as a gas leak, electrical short, or water flooding, you can continue limited use while monitoring the appliance. However, running the washer with an active error code increases the risk of further damage. Address the underlying issue as soon as possible. For high-severity errors, disconnect the appliance and contact a qualified technician. ### How much does it cost to fix error E5 on a Toshiba ? Repair costs for error E5 on the Toshiba washer depend on the root cause. DIY fixes such as cleaning filters, resetting the unit, or reconnecting loose wires cost nothing beyond basic tools. If a component replacement is needed, parts and labor from a certified technician are the main expenses. Contact a Toshiba-authorized service provider for an accurate estimate based on your specific situation. ### What does error code E5 mean on a Toshiba washer? Error code E5 on Toshiba washer models indicates Water fill fault — machine did not reach the required water level. This error is detected by the appliance’s internal diagnostic system and displayed to alert the user that attention is needed. Refer to the troubleshooting steps above for guidance on resolving this issue.