Samsung WV55M9600AV Washer

Model Overview

The Samsung WV55M9600AV is a high-capacity washer featuring advanced cleaning technologies and smart connectivity. Designed for large households, it offers multiple wash programs and energy-efficient operation. Its diagnostic system provides detailed error codes for troubleshooting.

Error Codes

Error Code	Description
UPPER	Washer error detected (Lower washer)
11C	Water level sensor issue: Check hose connection
1	Water supply error: Foreign material in valve
4C	Water supply error: Valve obstruction detected
14C2	Cold/warm water supply hoses incorrectly connected
19C1	Power error: Verify electrical conditions
19C2	Power error: Check voltage stability
1AC	Communication failure between sub/main PCBs
1AC4	WiFi module communication error
1AC6	Inverter PCB communication failure
1AC7	Upper washer PCB communication issue
DC	Door error: Check door hook alignment
1DC4	Upper washer door open alert
LC	Water leakage: Inspect heater/air hose
1LC1	Detergent overflow detected
OC	Overflow error: Water level sensor malfunction
1TC4	Motor driver temperature sensor fault
UB	Unbalance error: Redistribute laundry
1SUD	Excessive foaming detected
SF	System error: Replace main PCB
HO	Hot water valve test mode
OKOT	Washing heater test mode

Common Issues

Water Supply Errors (4C/14C2): Often caused by kinked hoses or valve blockages.
Door Alignment (DC/1DC4): Requires checking door hooks and ensuring proper closure.
Communication Failures (1AC series): Typically resolved by resetting the washer or inspecting PCB connections.
Power Instability (19C1/19C2): Verify household voltage matches specifications.

Technical Specifications

Capacity: 5.5 cu. ft.
Energy Rating: ENERGY STAR® certified
Connectivity: SmartThing-enabled WiFi
Wash Programs: 12+ cycles including Steam Wash
Dimensions: 27” W x 39” H x 32.5” D
Weight: 205 lbs
Voltage: 120V/60Hz
Water Supply: Dual inlet (hot/cold)