Error 60 on Samsung DW80CG4021SR: N o water. Follow the troubleshooting steps below to diagnose and fix this dishwasher issue. 60 indicates a water supply issue in your Samsung DW80CG4021SR dishwasher, meaning either the water tap is closed, the pressure switch is faulty, or the wash pump isn’t functioning. You can attempt basic troubleshooting like checking the water supply valve, but if the error persists after verifying water flow, professional service is required. According to Samsung’s technical documentation, this error accounts for approximately 18% of service calls for this model, with pump replacements costing if needed. ## What Does 60 Mean? Error code 60 on Samsung DW80CG4021SR dishwashers signals a disruption in the water intake system, specifically detected by the machine’s pressure sensor. The dishwasher monitors water pressure through a dedicated switch that activates when proper water flow is achieved. When this switch fails to trigger within 90 seconds of starting a cycle (as documented in Samsung’s service manual PN DG94-01213D), the control board logs error 60. This is distinct from drainage issues (which trigger separate codes) and specifically relates to water supply problems. ## Possible Causes 1. Closed or partially closed water supply valve - The shut-off valve under your sink must be fully open (minimum 1/4 turn past vertical)
2. Faulty pressure switch - The white plastic component near the water inlet valve fails to detect water pressure
3. Defective wash pump - The 120V motor responsible for circulating water during wash cycles stops functioning
4. Kinked or blocked inlet hose - The 5/8” diameter supply line has internal obstructions or external compression
5. Control board failure - The main PCB incorrectly interprets pressure switch signals (rare, occurring in <many cases) ## Troubleshooting Steps | Step | Action | Expected Result |
|------|--------|-----------------|
| 1 | Verify water supply valve is fully open | Valve handle aligns with pipe direction |
| 2 | Check inlet hose for kinks | Hose maintains 2” minimum bend radius |
| 3 | Test water flow at connection point | 1 gallon fills in under 30 seconds |
| 4 | Reset dishwasher by holding Start for 8 seconds | Error code clears if transient fault |
| 5 | Inspect pressure switch connectors | No corrosion on 2-pin white connector | If all steps fail to resolve the error, proceed to professional service. ## When to Call a Technician Contact Samsung-certified repair if:
You’ve confirmed water supply is adequate but error persists
The wash pump makes no sound during diagnostic mode (accessed by pressing Delay Start + Hi-Temp Wash simultaneously)
Water pressure tests normal (40-120 PSI) but dishwasher won’t fill
Error reappears within 3 cycles after initial resolution
You notice burning smells from the pump motor area ## Frequently Asked Questions ### Can I bypass the pressure switch to fix error 60? No. Samsung dishwashers require functional pressure switches for safe operation. Bypassing may cause overflow or dry firing of the pump.
How long should troubleshooting take before calling for service? All user-serviceable checks (steps 1-5) can be completed in under 15 minutes. If unresolved, professional diagnosis averages 45 minutes.
Does error 60 indicate hard water problems? Not directly. While mineral buildup can eventually affect components, error 60 specifically relates to immediate water flow detection issues.
What’s the most common failed part causing error 60? Service data shows many cases involve the pressure switch, some cases involve water supply issues, and some cases require pump replacement.
Will unplugging the dishwasher reset error 60? Temporary power removal may clear the display, but the underlying fault will retrigger within 1 cycle if not properly addressed. ### Is it safe to keep using my Samsung DW80CG4021SR with error 60? If error 60 does not indicate an immediate safety hazard such as a gas leak, electrical short, or water flooding, you can continue limited use while monitoring the appliance. However, running the dishwasher with an active error code increases the risk of further damage. Address the underlying issue as soon as possible. For high-severity errors, disconnect the appliance and contact a qualified technician. ### How much does it cost to fix error 60 on a Samsung DW80CG4021SR? Repair costs for error 60 on the Samsung DW80CG4021SR dishwasher depend on the root cause. DIY fixes such as cleaning filters, resetting the unit, or reconnecting loose wires cost nothing beyond basic tools. If a component replacement is needed, parts and labor from a certified technician are the main expenses. Contact a Samsung-authorized service provider for an accurate estimate based on your specific situation. ### What does error code 60 mean on a Samsung dishwasher? Error code 60 on Samsung dishwasher models indicates N o water. e water tap isn’t opened. This error is detected by the appliance’s internal diagnostic system and displayed to alert the user that attention is needed. Refer to the troubleshooting steps above for guidance on resolving this issue.