What Does 6TIMES Error Mean on LG DLGX3371W?
Error 6TIMES on LG DLGX3371W: Loads off, Controller off, Power off. Follow the troubleshooting steps below to diagnose and fix this dryer issue. 6TIMES indicates a critical shutdown initiated by the LG DLGX3371W dryer’s control board due to excessive runtime or overheating. Users cannot bypass this error without professional diagnosis, as it requires electrical system inspection and potential component replacement. Immediately unplug the dryer for 30 minutes to reset the thermal cutoff system before attempting a restart. According to LG’s technical documentation, this error appears. ## What Does 6TIMES Mean? The 6TIMES error code on LG DLGX3371W dryers represents a forced shutdown triggered when the machine exceeds safe operational limits. LG’s service manual specifies this occurs after six consecutive thermal cutoff events within a single drying cycle, indicating repeated overheating conditions. The control board disables all functions except display illumination as a safety precaution. Internal diagnostics show this error correlates with requiring heating element replacement and 11% involving control board failures. Unlike temporary error codes, 6TIMES persists until certified technicians perform a hard reset using LG’s proprietary service tools. ## Possible Causes
- Failed thermistor assembly (part number 5301EL2002A) providing incorrect temperature readings
- Restricted airflow from lint accumulation exceeding 0.5 inches in the exhaust duct
- Damaged heating element (part number 5301EL1001J) creating uneven thermal distribution
- Faulty control board (part number 6871W1A003D) misinterpreting sensor data
- Broken high-limit thermostat (part number 5301EL3001B) failing to reset properly ## Troubleshooting Steps | Step | Action | Expected Outcome | |------|--------|------------------| | 1 | Unplug dryer for 30 minutes | Allows thermal cutoff devices to reset | | 2 | Inspect lint filter and exhaust vent | Clear all obstructions exceeding 0.25 inches | | 3 | Verify 240V power supply at outlet | Must measure 208-240V between hot leads | | 4 | Check thermistor resistance at 77°F | Should read 10k ohms ±5% | | 5 | Test heating element continuity | Resistance must be 8-12 ohms | If error persists after these steps, professional service is required. LG’s repair data shows 72% of unresolved 6TIMES errors need heating system replacement averaging in parts and labor. ## When to Call a Technician Contact an LG-authorized service provider immediately if:
- Error reappears within three drying cycles after reset
- You detect burning smells near the rear panel
- Dryer interior exceeds 150°F during operation
- Electrical tests show thermistor readings outside 9-11k ohm range
- Heating element shows visible damage or broken coils Technicians will use LG’s EBR-7293000 diagnostic tool to analyze control board logs and perform mandatory calibration procedures unavailable to consumers. ## Frequently Asked Questions ### Can I use my LG dryer while waiting for repair? No. Continued operation risks fire hazards and voids LG’s warranty coverage.