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Appliance Error Codes

Bosch WGB24600UC E16 Error Code | E16 Door Lock Fault

Error e16 on Bosch wgb24600uc: Door lock fault — door is not properly closed or the door lock mechanism has fai. Follow the troubleshooting steps below to diagnose and fix this washer issue. ## What Does E16 Mean on a Bosch WGB24600UC? Your Bosch washing machine is displaying an E16 error code, which means the door lock system has detected a fault. The machine requires the door to be securely locked before starting or continuing any wash cycle — this is a safety feature to prevent water from escaping. E16 appears when the door is not fully latched, when the door lock mechanism (interlock) has failed, when clothing is caught in the door, or when the control board is not receiving a door-closed signal from the interlock switch. ## Fault Details | Field | Value | |-------|-------| | Error Code | E16 | | Appliance | Bosch WGB24600UC 500 Series 24-inch Front Load Washer | | Fault Type | Door lock fault | | Severity | Medium | | User Serviceable | Yes — follow steps below | | Applicable Models | WGB24600UC, WGB246AXUC, WQB245AXUC | ## Common Causes - Door not fully closed or latched — requires a firm push until the lock clicks

  • Clothing or fabric item caught between the door and the rubber door gasket preventing full closure
  • Door lock (interlock) mechanism worn or failed — latch no longer engages or lock motor has failed
  • Door hinge misalignment causing the door to not align with the lock receptacle
  • Door interlock wiring harness loose or damaged
  • Control board door lock input circuit failure ## Step-by-Step Troubleshooting | Step | Action | What To Do | Expected Result | |------|--------|------------|-----------------| | 1 | Firmly close the door and check for obstructions | Open the door and inspect the rubber door gasket. Look for small clothing items (socks, underwear) trapped between the drum and gasket. Remove any obstructions and firmly push the door closed until you hear or feel the lock click | Door closes with an audible click; lock confirmed engaged | | 2 | Test door closure with the power on | With the machine powered on, close the door firmly and attempt to start a cycle. A properly locked door will allow the cycle to start within 2–3 seconds. If the machine pauses at the start or shows E16 immediately, the door lock mechanism may be faulty | Cycle starts normally after firm door closure — door was not fully latched before | | 3 | Inspect the door gasket for damage | Run your fingers around the entire door gasket (rubber boot seal). Look for tears, holes, or sections where the gasket has become detached from the drum opening. A damaged gasket can prevent the door from sealing fully against the glass | Gasket intact and properly seated around the full drum perimeter | | 4 | Check door hinge alignment | Inspect the door hinges for bending or wear. A misaligned door will not engage the door lock receptacle correctly. Many Bosch washers have adjustable hinges — consult the service manual for your model | Door aligns with lock receptacle; hinges firm with no play | | 5 | Contact Bosch service for door interlock replacement | If the door closes correctly but E16 persists, the door interlock (lock mechanism) has likely failed. The interlock is a replaceable component but requires partial disassembly of the front panel. Contact Bosch at 1-800-944-2904 for service | E16 resolved after door interlock replacement | ## Frequently Asked Questions ### Why does E16 appear mid-cycle? E16 during a wash cycle — not just at startup — usually indicates the door lock has physically released or the lock mechanism has intermittently lost the locked position signal. This is more serious than E16 at startup and typically indicates a failing door interlock that needs replacement. ### Can I force the door open when E16 is showing? Do not force the door open — the washer may have water inside. Check the cycle status display. If you need emergency access, most Bosch front-load washers have an emergency drain cord (usually a small pull handle) located behind the pump filter access flap at the bottom front. Drain the machine first before opening the door. ### How long should a Bosch door interlock last? Bosch door interlocks typically last 5–10 years or several thousand wash cycles. Frequent short cycles and overloading the machine (which puts stress on the door) can shorten interlock life. Gently closing the door rather than slamming it also helps extend interlock lifespan. ### Is E16 the same as E34 on Bosch washers? E16 and E34 are both door-related fault codes on Bosch washers and are often displayed interchangeably depending on the model. Both indicate a door lock failure. The troubleshooting steps are the same for both codes. --- Source: Bosch 500 Series 24-inch Front Load Washer service documentation. Last Updated: March 2026 ### Is it safe to keep using my Bosch wgb24600uc with error e16? If error e16 does not indicate an immediate safety hazard such as a gas leak, electrical short, or water flooding, you can continue limited use while monitoring the appliance. However, running the washer with an active error code increases the risk of further damage. Address the underlying issue as soon as possible. For high-severity errors, disconnect the appliance and contact a qualified technician. ### How much does it cost to fix error e16 on a Bosch wgb24600uc? Repair costs for error e16 on the Bosch wgb24600uc washer depend on the root cause. DIY fixes such as cleaning filters, resetting the unit, or reconnecting loose wires cost nothing beyond basic tools. If a component replacement is needed, parts and labor from a certified technician are the main expenses. Contact a Bosch-authorized service provider for an accurate estimate based on your specific situation. ### What does error code e16 mean on a Bosch washer? Error code e16 on Bosch washer models indicates Door lock fault — door is not properly closed or the door lock mechanism has failed. This error is detected by the appliance’s internal diagnostic system and displayed to alert the user that attention is needed. Refer to the troubleshooting steps above for guidance on resolving this issue. ### Is it safe to keep using my Bosch wgb24600uc with error e16? If error e16 does not indicate an immediate safety hazard such as a gas leak, electrical short, or water flooding, you can continue limited use while monitoring the appliance. However, running the washer with an active error code increases the risk of further damage. Address the underlying issue as soon as possible. For high-severity errors, disconnect the appliance and contact a qualified technician. ### How much does it cost to fix error e16 on a Bosch wgb24600uc? Repair costs for error e16 on the Bosch wgb24600uc washer depend on the root cause. DIY fixes such as cleaning filters, resetting the unit, or reconnecting loose wires cost nothing beyond basic tools. If a component replacement is needed, parts and labor from a certified technician are the main expenses. Contact a Bosch-authorized service provider for an accurate estimate based on your specific situation. ### What does error code e16 mean on a Bosch washer? Error code e16 on Bosch washer models indicates Door lock fault — door is not properly closed or the door lock mechanism has failed. This error is detected by the appliance’s internal diagnostic system and displayed to alert the user that attention is needed. Refer to the troubleshooting steps above for guidance on resolving this issue.